Privacy Policy
Terlato Wine Group Privacy Notice Effective Date: January 1, 2024
If you are a California resident, please click here for more information about your specific privacy rights. This Privacy Notice (“Notice”) describes how the Terlato Wine Group Ltd., including Terlato Wines, Terlato Family Vineyards, Chimney Rock Winery, Rutherford Hills Winery, Sanford Winery, Terlato Kitchen LLC, Jack’s House Foundation, The Federalist Wines, Riondo, Seven Daughters, and Klipsun, (together, the “Terlato Wine Group,” “we,” “our” or “us”) may collect, use and disclose the Personal Information we collect from you or about you in the context of your relationship with us; the choices you have regarding our use of your Personal Information; and how to contact us regarding our privacy practices.
This Notice covers the Personal Information we collect from you, or about you, including when you:
- Visit and interact with our websites that link to this Notice (the “Websites”);
- Purchase products from us or make reservations with us;
- Visit our wineries and tasting rooms;
- Join our wine clubs; and
- Otherwise provide Personal Information to us, whether offline or online in the context of your relationship with us.
Before engaging with us or submitting Personal Information to us or using our Website, please review this Notice carefully. If you are an employee or job applicant, this Notice does not apply to you in the context of those relationships, and to the extent required by law, our privacy practices are set out in our employee policies, job postings or our agreements with you, as applicable.
Personal Information We Collect
We may collect Personal Information about you directly from you, automatically through our Websites or from others. “Personal Information” is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household, such as your name, email address, IP address, telephone number, and broader categories of information such as your commercial information. The categories of Personal Information we collect about you depend on your interactions and engagement with us.
Personal Information We Collect Directly From You
We may collect Personal Information directly from you when you purchase a product through our Websites, over the phone or at our wineries or tasting rooms; schedule a tour or make a reservation for an event at one of our wineries or tasting rooms; join our wine clubs; call customer service; use our wine finder; create an account with us; or sign up for a newsletter, recipe club or promotion.
We may collect the following Personal Information directly from you:
- Identifiers, such as your name, address including zip code, email address, phone number, payment card number and related information to process payments, date of birth, age, driver’s license number, account username and password, and other similar information. We use this information to provide our services and to otherwise communicate with you. We may provide this information to service providers or to other third parties as required by law.
- Information Subject to Protection Under California Law, such as the Identifiers above, your signature, and your credit card or debit card number. We use this information to provide our services and to otherwise communicate with you. We may provide this information to service providers or to other third parties as required by law.
- Protected Classification Characteristics, such as your gender and age. We may collect the information that is available on your driver’s license when verifying your age. We will only share this information with third parties as required by law.
- Commercial Information, such as the products and services you purchase or receive from us; your shipping address; the tastings you purchase; information you provide in connection with your order and the items in your shopping cart on our Websites; any information provided to us by you relating to gifts you purchase, including notes related to your order, gift messages and significant dates; and dates of visits to any of our wineries or tastings rooms. We use this information to better understand how you use our services and for internal business purposes. We may provide this information to service providers or to other third parties as required by law.
- Professional Information, including information relating to your role as a representative or agent of a company or business, such as your work title and contact information. We use this to conduct business with you or your employer and provide you with services and otherwise communicate with you. We may provide this information to service providers and contractors or with other third parties as required by law.
- Sensitive Personal Information, such as your driver’s license number and credit or debit card numbers. We use this information to verify your eligibility for and for payment of our services when you are purchasing from us. We do not use or disclose your sensitive Personal Information for any purpose other than as permitted by applicable law. We do not sell or share your sensitive Personal Information as those terms are used in the California Consumer Privacy Act. We may provide this information to service providers or as otherwise required by law.
Some forms on the Websites may require that you provide certain Personal Information to submit the form. You may choose not to provide Personal Information in those cases, but this may prevent you from being able to use certain features of our Websites.
Personal Information We Collect Automatically
We may automatically collect Personal Information about you when you access or use our Websites. The methods that may be used on the Websites to automatically collect Personal Information include:
- Internet Activity Information: This includes information regarding your internet searches when you access our WiFi at our wineries or tasting rooms. We may share this information with service providers or as otherwise required by law.
- Log Information: Log information is data about your use of the Websites that may be stored in log files. We use this information to understand how users interact with our Website. We may share this information with service providers or as otherwise required by law.
- Geolocation Data: We collect this information to provide you with our Services and to better tailor our services to you depending on your geographical region. We may provide this information to service providers, contractors, regulators or to other third parties as required by law.
- Cookies: When you visit or use our Websites, our server may create cookies, which are small text files that a website can send to your internet browser and may be stored in your browser or elsewhere on your computer. We use cookies and other similar technologies on our website and online services. We use cookies to evaluate website usage, provide energy services to you, and to offer programs and/or services that you may be interested in. We may share this information with service providers or as otherwise required by law.
- Terlato Group Cookies: We use cookies on our website to provide basic functionality to the website for purposes such as logging into the system, maintaining session information, and enhancing access to the features of this website.
- Google Analytics: Our website uses Google Analytics to help us analyze how users use the website and target users with appropriate advertisements. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google. Read about Google's privacy practices.
To manage your cookie preferences, please click the cookie icon that appears in the corner of your web browser or click here. Additionally, you may disable our usage of cookies through your browser settings. Please note that if you disable your browser's ability to accept cookies, you will be able to navigate our Websites, but you will not be able to take advantage of certain features.
Personal Information We Collect from Others
We may obtain Personal Information about you from other sources, including third-party services such as social networks. This may include your name, location, social media handle, and additional contact information. We use this information to deliver services to you or to otherwise interact with you. We may share the information we obtain from third parties with our service providers or as required by law.
How We Use Your Personal Information
We use your Personal Information to:
- Provide You Products and Services: We use your Personal Information to provide you products and services, including to process your transactions and payments and fulfill your orders; create and administer your account; facilitate your visits to our wineries and tasting rooms; schedule your events and wine tastings; administer your wine club membership; operate contests, sweepstakes and other promotions; and communicate with you in relation to providing you products and services.
- Build and Maintain Our Relationship With You: We use your Personal Information to improve your experience at our wineries and tasting rooms or on our Websites; understand your preferences and send you promotional messages and advertisements about products you may like; improve your membership in our wine clubs; send newsletters; communicate with you about products and events you may be interested in; and provide you customer service. We may also draw inferences from the Personal Information you provide directly to us such as information about your preferences and characteristics.
- Improve our Websites and our Product Offerings and Services: In order to improve your experience and provide you with products and services that you are interested in, we use your Personal Information to understand who is visiting our Websites, analyze how the Websites are being accessed and used, improve the functionality of our Websites and develop new product and service offerings.
- Maintain the Security of Our Websites: To maintain the security and integrity of our Websites, we use your Personal Information to detect security incidents, protect our Websites against fraudulent and illegal activity and enforce our terms of use.
- Comply with Our Legal Obligations and Respond to Legal Proceedings: We use your Personal Information to comply with our legal, regulatory and risk management obligations, including confirming that you are of legal drinking age and maintaining records of our compliance with federal and state law requirements. We may also use your Personal Information to establish, exercise or defend legal claims.
We May Disclose Your Personal Information in the Following Circumstances:
- With our affiliates and subsidiaries so that they may advertise to you.
- With vendors that perform business tasks on our behalf, such as email marketing providers, payment processors, cloud storage providers, offsite electronic backups, shipping and logistics providers, and other providers of compliance verification, advertising, rewards program management, customer relationship management, and enterprise management.
- If we believe such disclosure is necessary to comply with relevant laws or respond to legal requests, such as a subpoena or court order.
- To protect against fraud and for risk management purposes, or to protect the rights, property, life, health, security, or safety of the Terlato Wine Group, its Websites, employees, customers, and third parties.
- In the event of a sale, transfer, or assignment of our business or assets (e.g., in a merger or business transaction), we may transfer your Personal Information to the involved third parties.
Social Features and Advertising
Certain functionalities on our Websites permit interactions that you initiate between the Websites and third-party services, such as social networks (“Social Features”). Examples of Social Features include features enabling you to “like” or “share” our content and features that otherwise connect the Websites to a third-party service (e.g., to pull or push information to or from the Websites). If you use Social Features, information you post or provide access to may be publicly displayed by the third-party service you use.
We may engage vendors to serve advertisements on our Websites and/or on third-party services. Some of these ads may be tailored to your interests based on your browsing behavior (“interest-based advertising” or “online behavioral advertising”). You can opt-out of such advertising by using our cookie preferences tool.
Selling and Sharing of Personal Information
The Terlato Wine Group has not sold consumers' Personal Information in the preceding 12 months for any monetary value. However, our use of certain website cookies may be considered a "sale" of information under California law. In the past twelve months, we may have disclosed your internet activity or geolocation to third parties for analytics and advertising purposes.
If you are a California resident, you may opt-out of such sharing by using the "Do Not Sell or Share My Personal Information" link in the footer of the web page.
Your Choices
If you no longer wish to receive promotional emails, you may unsubscribe at any time by clicking the “unsubscribe” link in the promotional emails sent to you or by contacting us. You may also unsubscribe through your account settings if you have one.
You may opt-out of certain cookies and tracking technologies using our cookie preferences tool. You can also adjust your browser settings to manage cookies, though this may impact the functionality of our Websites.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). Please see the “Notice to California Residents” section for more information.
Data Retention
We retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. To determine the appropriate retention period, we consider factors such as the sensitivity of the data, the potential risk of harm from unauthorized use, and our legal obligations.
Security
We maintain technical and organizational measures to protect your Personal Information against loss, misuse, and unauthorized access. However, transmission via the internet is not completely secure, and we cannot guarantee the security of your Personal Information.
Children’s Privacy
Our Websites are intended for individuals age 21 and over. We do not knowingly collect Personal Information from individuals under the age of 21.
International Users
If you are visiting the Websites from outside the United States, please be aware that your information will be transferred to our servers in the United States. The laws governing the protection of your data may differ from those in your country of residence.
Changes to this Notice
We may occasionally update this Notice to reflect changes in our practices. When we post modifications, we will update the "Effective Date" at the top of the Notice. If changes are material, we will notify you as required by law.
Contact Us
If you have any questions about this Notice, you may contact our privacy team at privacy@uncorked.com or reach us by mail or phone at:
Terlato Wine Group, Ltd.900 Armour Drive
Lake Bluff, Illinois 60044
Telephone: 1-844-901-1833